Home · FAQ
What people ask us. Answered.
Straight answers for guests and owners. If yours is not here, message us on WhatsApp on +34 722 82 28 31.
Guests
Booking and staying with us.
Where are your apartments?
On the Costa del Sol, from Mijas to Nerja: Mijas (Calahonda and Mijas Costa), Fuengirola (Los Boliches), Benalmádena (Puerto Marina), Torremolinos (La Carihuela), Málaga (city centre and Guadalmar), Vélez-Málaga and Nerja (Río Marina). Also in Alhaurín de la Torre, 15 minutes from the airport. See available apartments.
Why book directly on this website?
Because you pay up to 15% less than on Booking or Airbnb for the same apartment: the price carries no platform commission. And when you book direct, your early check-in or late check-out requests go first.
Who manages the apartments?
Our own local team, with offices in Los Álamos (Torremolinos) and Nerja. We check every apartment before each arrival, and you talk to people, not call centres or bots.
How do I contact you before or during my stay?
Customer service by WhatsApp or phone on +34 722 82 28 31, available 24/7 for bookings, arrivals and any issue. Or email info@sunstayrentals.com.
Do you have apartments for stays of a month or longer?
Yes. In winter we rent by the month in the Río Marina complex in Nerja, right on the beach: €1,000/month without sea views and €1,200/month with sea views, with electricity, water, wifi and one professional clean a month included. Minimum stay one month, €300 deposit. See winter stays.
What do guests say about you?
We are rated 4.7 out of 5 on Google. You can read all the reviews from the home page.
Owners
We manage your property.
How much do you charge to manage my property?
One single fee: 20% of the rental income your property earns, plus VAT. No bookings, no fee.
What does management include?
Professional photography, listing on Airbnb, Booking, VRBO and our website with synchronised calendars, daily dynamic pricing, booking and payment management, 24/7 guest support and emergencies, check-in and check-out, coordination of cleaning and laundry, and a monthly report.
What is not included?
Maintenance, gardening and property supervision are not included in the fee.
Who pays for cleaning?
The guest. That amount goes entirely to the cleaning service for each booking.
How much could my property earn?
It depends on the area, bedrooms, views, pool, condition and licence. Our calculator gives you an instant estimate based on our real rates in your area, and we then fine-tune it with a free visit.
Do I need a tourist licence?
Yes. To rent by the night in Andalusia the property must be on the Andalusian Tourism Register as a tourist home. We review your case in the study. Guide to legal and tax requirements.
Which areas do you cover?
From Mijas Costa to Nerja: Mijas Costa, Fuengirola, Benalmádena, Torremolinos, Málaga, Rincón de la Victoria, Vélez-Málaga / Torre del Mar and Nerja.
Who do I talk to if I own a property?
Our owners team on +34 623 23 00 02 (also WhatsApp), or through the free study.